Telephony Services and Call Recording Software Support and Maintenance
- Buyer
- The Police and Crime Commissioner for Lincolnshire
- Value
- £800,000
- Closes
- 30 October 2026
- Where
- Lincoln, the East Midlands
- Type
- Open tender
In plain English
Lincolnshire Police and Crime Commissioner needs ongoing support and maintenance for their telephone system and call recording software. This is a service contract to keep their existing communications technology running smoothly, not to supply new equipment.
What the buyer wants
• Provide technical support and maintenance for telephony services (phone systems, handsets, connections) • Provide support and maintenance for call recording software • Ensure systems remain operational and resolve faults when they occur • Likely provide helpdesk support for users
Likely requirements
Our reading of the notice. Always check the tender documents.
This is a specialist contract for emergency services telephony and call recording systems: you would need existing experience maintaining these exact systems, 24/7 support capability, and likely security clearance. A small business without prior police or emergency service contracts in this field will almost certainly lose to an incumbent or large specialist vendor.
How to bid
This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.
How to write a tender response
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