Procurement of Learning Management System (LMS)

Buyer
Yeovil Town Council
Value
£140,000
Closes
8 December 2026
Where
Yeovil, the South West
Type
Open tender

In plain English

Yeovil Town Council wants to buy a cloud-based online training system, called a Learning Management System, for about 200 staff, councillors, temporary workers and volunteers. The system will deliver and track mandatory training such as health and safety, data protection and safeguarding, and the contract includes setup, support and ongoing maintenance. The initial term is three years, with options to extend for two further periods of 24 months, and the target go-live date is 1 April 2027.

What the buyer wants

• Supply a secure, cloud-based (Software as a Service) learning system with user licences, implementation, configuration, data migration, administrator training and a course library covering the listed compliance subjects. • Provide helpdesk and technical support, platform maintenance and upgrades, account management, annual service reviews and performance reporting, with a minimum of 99.9% monthly availability. • Integrate with Microsoft 365, including Entra ID Single Sign-On, Outlook and Teams, meet UK GDPR and WCAG 2.2 AA accessibility requirements, and give an itemised price breakdown excluding VAT that stays fixed for the initial three-year term.

Requirements

Named in the buyer's notice:

What could rule a small business out: The notice does not set out specific turnover, insurance or accreditation thresholds, but the requirement for a full cloud platform with Microsoft 365 integration, 99.9% availability, data migration and fixed pricing over three years means a small business would need proven software hosting and support capability, or a partnership that can deliver these.

Always check the tender documents.

How to bid

This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.

Where to apply

The notice doesn't name a website for bids. Ask the buyer how to apply, using the contact on the official notice.

Questions about this tender? Email the buyer at procurement@yeovil.gov.uk.

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