Case Management System - Drug and Alcohol Service
- Buyer
- Somerset Council
- Value
- £400,000
- Closes
- 9 November 2026
- Where
- Taunton, the South West
- Type
- Open tender
In plain English
Somerset Council wants to buy a web-based case management system for their drug and alcohol support service. The system must be hosted, secure, and allow multiple agencies to access and manage client information together.
What the buyer wants
• Provide a fully hosted and supported web-based information and case management system • Ensure the system is secure and accessible to multiple agencies involved in substance misuse support • Deliver ongoing technical support and system maintenance
Likely requirements
Our reading of the notice. Always check the tender documents.
This contract requires a specialist software/case management system provider with proven experience in healthcare and substance misuse services: most small trades (builders, cleaners, electricians) cannot bid. You would need to be an established IT software vendor with NHS or local authority case management experience.
How to bid
This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.
How to write a tender response
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