Integrated Advocacy Services

Buyer
Liverpool City Council
Value
£3,707,890
Closes
16 November 2026
Where
Liverpool, the North West
Type
Open tender

In plain English

Liverpool City Council is buying an Integrated Advocacy Service to help people understand and exercise their rights in health, social care, and mental health decisions. The service must provide both statutory advocacy (legally required under Care Act, Mental Capacity Act, Mental Health Act) and flexible support for people who fall outside formal eligibility criteria.

What the buyer wants

• Deliver Independent Health Complaints Advocacy (IHCA) and statutory advocacy services to meet legal obligations under Care Act 2014, Mental Capacity Act 2005, and Mental Health Act 1983 • Provide non-statutory, issue-based advocacy to address unmet need for individuals who do not meet formal eligibility criteria • Support vulnerable individuals to express their views, retain information, communicate preferences, and participate in decisions affecting their lives, with particular focus on those who experience substantial difficulty in understanding or communicating information

Likely requirements

Our reading of the notice. Always check the tender documents.

This contract is almost certainly reserved for specialist advocacy organisations with demonstrable experience in statutory advocacy, qualified advocates on staff, and existing compliance with health and social care regulatory frameworks. A general small business without advocacy sector background and established credibility will not be competitive.

How to bid

This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.

How to write a tender response

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