All-Age Carers Service
- Buyer
- Liverpool City Council
- Value
- £5,355,785
- Closes
- 28 October 2026
- Where
- Liverpool, the North West
- Type
- Open tender
In plain English
Liverpool City Council is looking for providers to run an all-age carers support service across the city. This includes a digital information platform, support for adult carers and parent carers, young carers services, advocacy support, and opportunities for carers to access breaks and training. The contract is worth approximately £5.36 million.
What the buyer wants
• Provide a digital platform and information/advice service that acts as a single access point for carers of all ages, with triage and referral to other services • Deliver holistic support to adult carers aged 18+ and parent carers, including statutory assessments under the Care Act 2014, advice on rights, signposting, and wellbeing activities • Run young carers services and manage the transition of young adult carers (aged 18-25) from children's services to adult services • Provide carers advocacy services • Offer opportunities for carers including breaks, peer support, training and community connections
Lots
- Digital Carer Platform and Information, Advice and Guidance service
- Adult Carers Service (Including Parent Carers)
- Young Carers, Young Adult Carers and Sibling Carers
- Carer Advocacy
- Carers Opportunities
Likely requirements
Our reading of the notice. Always check the tender documents.
This is a large, complex statutory social care contract split into five lots requiring specialist knowledge of carers assessment, statutory duties under care legislation, and digital service delivery. Most small trade businesses (electricians, cleaners, builders) would not be eligible. A small social care provider could bid for individual lots but would need to demonstrate prior experience delivering carers services and statutory assessments, and meet quality assurance standards set by Liverpool City Council.
How to bid
This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.
How to write a tender response
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