Wales Hate Support Centre

Buyer
Llywodraeth Cymru / Welsh Government
Value
£3,660,000
Closes
23 November 2026
Where
Cardiff
Type
Open tender

In plain English

The Welsh Government wants to appoint one organisation to run the Wales Hate Support Centre from April 2027, replacing the current service. The provider would give free support and advocacy to people across Wales who have been victims of hate crime, and would also run training and awareness work to help prevent hate crime. The contract lasts four years, with an option to extend for a further four.

What the buyer wants

• Provide free, accessible one-to-one support and advocacy to hate crime victims across all of Wales, including families and carers affected by incidents. • Deliver a programme of training and community engagement that raises awareness of hate crime and supports prevention. • Manage the service for four years from 1 April 2027, with capacity to continue for a further four years if the extension is used.

Likely requirements

Our reading of the notice. Always check the tender documents.

A small business without a proven track record in victim support or advocacy, the capacity to deliver across all of Wales, and the financial standing to hold a contract of around £1.7m to £3.7m over up to eight years would most likely be disqualified.

How to bid

This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.

How to write a tender response

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