National Insurance & PAYE Service Support and Change

This tender closed on 19 October 2026.

Buyer
HM Revenue & Customs
Value
£470,100,000
Closed
19 October 2026
Where
London
Type
Open tender

In plain English

HMRC is hiring a large IT support contractor to keep their National Insurance and tax payment system running day-to-day, and to manage changes and updates to the system. This is a major government IT services contract worth around £470 million.

What the buyer wants

• Provide ongoing technical support and maintenance for HMRC's National Insurance and PAYE (tax) computer system • Manage changes, updates, and new features aligned to business priorities, law changes, and key government dates • Help HMRC modernise their aging IT systems to be faster, more flexible, and capable of processing tax data in real time

Requirements

What could rule a small business out: This contract is almost certainly not open to small businesses or sole traders. HMRC will require a multi-million pound organisation with deep government IT experience, security accreditation, and proven ability to support massive complex systems. The £470 million budget signals they want an established enterprise contractor, not an SME.

Always check the tender documents.

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