ID 6575748 - DFE – OITFET - Provision, Implementation, and Support of a Case Management System, Customer Portal and Integration with a Public Register
- Buyer
- Department for the Economy
- Value
- £3,506,954
- Closes
- 4 December 2026
- Where
- BELFAST, Northern Ireland
- Type
- Open tender
In plain English
The Office of the Industrial Tribunals and Fair Employment Tribunal, part of the Department for the Economy in Northern Ireland, is buying a new software system to manage tribunal cases. The contract also covers a customer portal, linking the system to their public register, and ongoing support, with an estimated value of £3,506,954.
What the buyer wants
• Provide and implement a case management system • Provide a customer portal • Integrate the system with the public register and provide ongoing support
Requirements
What could rule a small business out: The notice does not list specific qualifications or certifications, but at an estimated £3.5 million for a full case management system, portal and register integration with ongoing support, most small businesses would likely be ruled out by the scale and software delivery experience required, and the full requirements are in Schedule 2, which is not included in the notice.
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How to bid
This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.
Where to apply
Bids go through eTendersNI. Make a free account there, then search for this tender's title.
Questions about this tender? Email the buyer at SSDAdmin.CPD@finance-ni.gov.uk.
How to write a tender response
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