Framework Agreement for AI Enabled Transcription Tools

This tender closed on 23 October 2026.

Buyer
Caerphilly County Borough Council
Value
£8,000,000
Closed
23 October 2026
Where
Hengoed, Wales
Type
Sets up a framework (suppliers apply to join)

In plain English

Caerphilly County Borough Council wants to set up a framework agreement with multiple AI transcription tool providers. They're looking for software solutions that can record, transcribe, and summarise meetings and audio content, with Welsh language support and accessibility features. Any supplier who meets the criteria can join the framework and win work through mini-competitions or direct awards.

What the buyer wants

• Provide AI-enabled transcription and meeting intelligence software that can record, transcribe, summarise and manage audio or video content • Deliver solutions with Welsh language capability and accessibility features built in • Support the Council's need to reduce admin burden, improve efficiency, and enhance record-keeping across various council services

Requirements

What could rule a small business out: This contract is for software tools and AI services: it will disqualify almost all traditional trades and small building/maintenance businesses unless you are a software vendor or technology provider with proven AI transcription and meeting intelligence solutions already built and deployed.

Always check the tender documents.

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