Client Support Framework (CSF)

Buyer
East West Rail Company Limited
Value
£350,000,000
Closes
13 November 2026
Where
MILTON KEYNES
Type
Sets up a framework (suppliers apply to join)

In plain English

East West Rail Company is setting up a 12-year framework, a pre-approved list of suppliers, to support the running of its rail programme linking Oxford, Milton Keynes, Bedford and Cambridge. It will appoint one supplier for each of three lots, and the framework is estimated at £350 million. The first lot covers programme reporting, planning, cost control and risk management, the kind of office-based support that helps a large project stay on track.

What the buyer wants

• Integrated reporting on programme cost, schedule, risk and change, including executive dashboards and KPI scorecards • Building and maintaining integrated master schedules, critical path analysis, and cost and schedule risk analysis • Cost forecasting, earned value management and early warning indicators, plus maintaining programme risk, issue and opportunity registers

Lots

Requirements

What could rule a small business out (our reading of the notice, written with AI): The £350 million value over 12 years, the Stage 1 assessment of legal and financial capacity and conflict of interest declarations, and the rule that a firm appointed to this framework cannot also be appointed to the separate ITOAE partner contract are the most likely to rule out a small business.

Always check the tender documents.

How to bid

This is a framework: the buyer picks a set of suppliers now and awards work to them over several years. If you are not on it when it is awarded, you usually cannot win work from it until it is re-tendered, so this is the window to bid.

Where to apply

Bids go through Jaggaer. Make a free account there, then search for this tender's title.

Go to Jaggaer

Questions about this tender? The official notice gives the buyer's contact.

How framework contracts work

More open tenders from East West Rail Company Limited

Similar open IT and digital contracts

Check whether your business could win this, free

Get a plain-English bid plan for this tender with the bid coach