Chiltern Rail - Performance, Delay & Incident Management System
- Buyer
- CHILTERN RAIL LIMITED
- Value
- £1,900,000
- Closes
- 30 November 2026
- Where
- London, London
- Type
- Open tender
In plain English
Chiltern Rail, a passenger train operator, wants to replace its existing system for tracking train performance, delays and incidents with a new one. The contract covers the whole job, from setting up and moving data to running and maintaining the system over five years, with an option to extend by two more.
What the buyer wants
• Provide, install, configure and integrate a complete performance, delay and incident management system that works in a live railway operating environment • Migrate existing data, test the system, train staff and host the system • Deliver ongoing support and maintenance for the full term, with the supplier responsible for the whole requirement, whether as one system or a combination of modules and third-party components
Requirements
What could rule a small business out: The notice requires one supplier to take responsibility for delivering and supporting the complete end-to-end solution, including hosting, integration and ongoing maintenance on a live railway, with a value of up to £1.9 million over seven years, so most small businesses would only be realistic as a subcontractor or partner to a larger prime supplier.
Always check the tender documents.
How to bid
This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.
Where to apply
The notice doesn't name a website for bids. Ask the buyer how to apply, using the contact on the official notice.
Questions about this tender? Email the buyer at procurement@chilternrailways.co.uk.
How to write a tender response
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