UK 777 IT Onsite Operations and Infrastructure supporting services
- Buyer
- British Council
- Value
- £1,233,333
- Closes
- 9 November 2026
- Where
- London, London
- Type
- Open tender
In plain English
The British Council is looking for an IT support supplier to provide on-site and remote technical help across their UK offices, mainly based at their Stratford headquarters with physical teams in Manchester and remote support for Belfast, Cardiff, Edinburgh, and Coventry. The contract runs for 3 years with optional extensions of up to 4 extra years.
What the buyer wants
• Provide hands-on desk-side IT support and infrastructure maintenance at UK locations • Deliver end-user computing (EUC) support to complement the British Council's internal Digital and Technology team • Offer remote troubleshooting first, with on-site visits to locations where remote fixes won't work • Work flexibly across multiple sites with a permanent physical presence in Stratford and Manchester
Likely requirements
Our reading of the notice. Always check the tender documents.
This contract will disqualify most small businesses because it requires proven experience delivering enterprise-scale IT support to large organisations, permanent staffing at multiple locations, infrastructure expertise, and likely security vetting. The estimated contract value of £1.2 million suggests it expects a relatively large IT services firm with significant capacity and track record.
How to bid
This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.
How to write a tender response
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