26-011 - Emergency Call Monitoring Services

Buyer
Broadland Housing Association Limited
Value
£224,000
Closes
27 November 2026
Where
Norwich, the East of England
Type
Open tender

In plain English

Two housing associations, Broadland Housing Association and Orwell Housing Association, want a provider to run an Emergency Call Monitoring telephone answering service. The contract is estimated at £224,000 and is tendered through an online procurement portal.

What the buyer wants

• Supply an Emergency Call Monitoring telephone answering service for Broadland and Orwell • Submit a tender in response to the Invitation to Tender through the eSourcing portal • Follow the tender process set out in the full tender documents on the portal

Requirements

What could rule a small business out (our reading of the notice, written with AI): The notice does not list specific qualifications, certifications or experience requirements, but it is a single joint contract for an emergency service worth £224,000 that two housing associations are procuring together, which may be hard for a small firm without established emergency call handling capacity to bid for.

Always check the tender documents.

How to bid

This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.

Bids for this tender go through Delta eSourcing: register or sign in.

How to write a tender response

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