Welfare Advice Services and Advice Network Support & Training Services

Buyer
City of Bradford Metropolitan District Council
Value
£21,102,592
Closes
4 December 2026
Where
Bradford, Yorkshire and the Humber
Type
Open tender

In plain English

Bradford Council wants a provider to give free, confidential advice to residents facing money problems, including benefits, debt, housing, jobs, health-related welfare, fuel poverty, consumer issues and immigration. A second part covers support, training and coordination for the wider network of local advice organisations. The contract is worth about £21.1 million over two years, with options to extend for up to four more years in two-year blocks.

What the buyer wants

• Deliver free, impartial welfare advice, casework and representation to residents across all five Bradford localities, either directly or through subcontracted local organisations led by a lead provider • Operate a "no wrong front door" approach, with timely support, active referrals and advocacy where needed, and only within the provider's authorised competence • Run a district-wide training programme, facilitate partnership working, support consistent reporting and quality standards, strengthen safeguarding awareness and build pathways into accredited welfare advice roles

Requirements

Named in the buyer's notice:

What could rule a small business out: The notice does not state a turnover or experience threshold, but the £21.1 million value, the requirement for a lead provider to coordinate a network across all five localities, and the need to work within authorised advice competence mean most small businesses would only realistically be able to take part as a subcontractor to a larger lead provider.

Always check the tender documents.

How to bid

This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.

Where to apply

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Questions about this tender? The official notice gives the buyer's contact.

How to write a tender response

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