The Provision of Firefighter Pension and Administration and Pensioner Payroll Services

Buyer
Cleveland Fire Authority
Value
£500,000
Closes
2 November 2026
Where
Hartlepool, the North East
Type
Open tender

In plain English

Cleveland Fire Authority is looking for a company to manage pensions and pay for firefighters. This includes handling pension records, processing payroll for retired firefighters, and providing support to active staff, retired staff, and their families.

What the buyer wants

• Provide a complete pension administration system that manages active firefighters, retired firefighters, deferred members and dependants • Run payroll for all pensioners and manage member records on a secure digital platform • Deliver member support services (answering questions, handling requests) and employer support • Show continuous improvement throughout the contract, finding ways to make the service better and more efficient

Likely requirements

Our reading of the notice. Always check the tender documents.

This contract is for specialist pension administration services: almost all small trades (builders, electricians, cleaners) would be disqualified unless they already operate in pensions administration or have relevant HR/payroll software expertise.

How to bid

This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.

How to write a tender response

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