The Provision of an Advice and Inclusion Service to Cheltenham Borough Council - 2026

Buyer
Cheltenham Borough Council
Value
£1,520,000
Closes
25 November 2026
Where
Cheltenham, the South West
Type
Open tender

In plain English

Cheltenham Borough Council wants a provider to run an advice and inclusion service for residents from 2026. The service helps people keep their homes, manage debt, and understand their rights as tenants under the Renters' Rights Act 2025, with the aim of preventing homelessness.

What the buyer wants

• Provide free, confidential advice to residents on housing rights, debt, and money management, including challenging landlords who fail their responsibilities. • Refer failing landlords to the council's Private Sector Housing Service where the tenant consents, and contact the landlord directly to resolve breaches where consent is not given. • Deliver the service in line with the council's Housing, Homelessness & Rough Sleeping Strategy 2023-28, and keep up to date with the Renters' Rights Act 2025.

Likely requirements

Our reading of the notice. Always check the tender documents.

Without accredited advice quality standards, FCA-regulated debt advice permissions, and a track record of running comparable housing or debt advice services at this scale, most small businesses would be disqualified.

How to bid

This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.

How to write a tender response

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