SWB - Supportive Discharge Transport Service

Buyer

Sandwell and West Birmingham Hospitals NHS Trust

Value

£250,000

Closes

23 November 2026

Where

Birmingham, the West Midlands

Type

Open tender

In plain English

The NHS trusts in the Black Country area want a transport service for patients who need to be taken home at a set time, such as before a same-day social care assessment. The service also includes a short safety check at the destination, such as making sure the heating is on and food and drink are available, and can include stops at a pharmacy to collect discharge medication on the way home. The initial contract runs for 3 years, with an option to extend for up to 2 more.

What the buyer wants

• Run timed, supportive transport for frail, elderly and vulnerable patients being discharged from hospital, with reliable co-ordination with other system partners • Make ad-hoc journeys, such as a stop at a pharmacy to collect discharge medication, before taking the patient home • Stay with the patient until they are safe and well at their destination, for example confirming heating, food and fluids are available until the care agency arrives

Likely requirements

Our reading of the notice. Always check the tender documents.

The notice does not list specific insurance levels or accreditations, but a firm without its own suitable vehicles, trained drivers and enough capacity to run tightly timed patient journeys would most likely be ruled out.

How to bid

This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.

How to write a tender response

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