Resilience Coordination Service

Buyer
Wokingham Borough Council
Value
£50,000
Closes
4 December 2026
Where
Wokingham, the South East
Type
Open tender

In plain English

Wokingham Borough Council wants a provider to run a Resilience Coordination Service for residents facing financial hardship, cost-of-living pressures, digital exclusion, and other barriers. The provider takes referrals from people who have received crisis support and works with them over time to connect them to the right help and reduce the chance they disengage once the crisis support ends.

What the buyer wants

• Receive referrals and warm handovers for residents who have applied for or been granted crisis support, and work with them to connect them to the right support. • Manage each case in the council's system, carry out follow-up, and report back on insights, trends and common themes. • Deliver coordinated, person-centred, trauma-informed support that addresses the root causes of financial difficulty and builds long-term individual and household resilience.

Requirements

What could rule a small business out: The notice does not state specific qualifications, insurance levels or past experience requirements, but it does require trauma-informed, person-centred working, use of a case management system and warm referral handling, which a very small firm without these capabilities may find hard to demonstrate.

Always check the tender documents.

How to bid

This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.

Where to apply

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Questions about this tender? The official notice gives the buyer's contact.

How to write a tender response

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