Postal Services

This tender closed on 22 October 2026.

Buyer
Sunderland City Council
Value
£3,816,000
Closed
22 October 2026
Where
Sunderland, the North East
Type
Open tender

In plain English

Sunderland City Council is looking for a postal services provider to handle their outbound mail, including printing and posting documents, sending emails and SMS, and collecting physical mail from their offices. The contract covers hybrid mail (digital and physical combined), bulk mailings for council tax and benefits letters, and standard postal collection.

What the buyer wants

• Provide hybrid mail services: accept jobs via upload to a system or secure file transfer, then print, process and post documents to residents • Handle bulk mail primarily for Revenues and Benefits services (council tax bills, rates notices, benefits letters) • Collect physical mail items from council offices and post them, with flexibility to handle peak volumes at certain times of year

Lots

Requirements

What could rule a small business out: This contract is worth £3.8 million and requires established hybrid mail infrastructure, secure systems, and operational scale that most small one-person or small team businesses will not possess; you would need to be an established postal services or print bureau company.

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