Patient Experience and FFT Platform
- Buyer
- Hampshire and Isle of Wight Healthcare NHS Foundation Trust
- Value
- £166,500
- Closes
- 9 November 2026
- Where
- Southampton, the South East
- Type
- Open tender
In plain English
Hampshire and Isle of Wight Healthcare NHS Trust needs a software platform to collect and analyse patient feedback, including delivering the Friends and Family Test (FFT) survey and other local patient and staff experience surveys.
What the buyer wants
• Provide a cloud-based or hosted patient experience and feedback platform • Enable gathering, analysis and reporting of patient/carer feedback data • Deliver the Friends and Family Test (FFT) functionality plus capability for custom local surveys • Support integration with NHS systems and compliance with NHS data security standards
Likely requirements
Our reading of the notice. Always check the tender documents.
This is a specialist software platform contract requiring proven experience with NHS systems and healthcare data compliance, which will likely disqualify most small trades and businesses without healthcare IT expertise.
How to bid
This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.
How to write a tender response
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