NS&I Digital Market Intelligence Support service

Buyer

NS&I

Value

£125,000

Closes

2 November 2026

Where

London, London

Type

Open tender

In plain English

NS&I (the UK government's savings organisation) is looking for a specialist agency to monitor the digital and fintech sector. The supplier will track competitor activity, provide market insights, and help NS&I understand how banks and tech companies are changing customer experiences.

What the buyer wants

• Provide detailed analysis of customer journeys and compare NS&I's experience against best-in-class competitors • Deliver presentations and deep-dive research on specific projects when requested • Maintain a secure online platform with a library of market insights and competitor data • Supply regular news alerts on digital innovations and developments in financial services

Likely requirements

Our reading of the notice. Always check the tender documents.

This contract requires specialist fintech and digital banking market intelligence expertise: a general business or trade-based SME would not be competitive. You must have an established research platform and analyst team, not ad-hoc capability.

How to bid

This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.

How to write a tender response

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