Neighbourhood Mental Health Services (Crisis Alternatives)

Buyer
NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD
Value
£21,500,000
Closes
27 November 2026
Where
Norwich, the East of England
Type
Early notice of a future tender

In plain English

The NHS Norfolk and Suffolk Integrated Care Board is commissioning mental health support services for Norfolk and Suffolk residents. They need providers to run physical locations offering peer support, counselling, group sessions, and outreach, plus a separate service to prevent hospital admissions by providing home and community-based mental health support.

What the buyer wants

• Operate physical locations where people can access mental health support including peer support, one-to-one counselling, and group sessions • Provide digital support options such as telephone and online platforms • Identify opportunities to prevent hospital admissions and support discharge from mental health services • Deliver home and community-based support to individuals to prevent admission and aid recovery

Lots

Likely requirements

Our reading of the notice. Always check the tender documents.

This is a large NHS specialist mental health services contract worth £21.5 million: you will almost certainly need to be an established mental health provider organisation with clinical staff, CQC registration, and significant NHS contract delivery experience. Solo traders and most small general businesses will not meet the clinical and regulatory requirements.

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