Managed IT and Cyber Security Service Provider - Pre-Qualification (Stage 1 of 2)

Buyer
NORTH EAST AUTISM SOCIETY
Value
£540,000 – £900,000
Closes
30 October 2026
Where
CHESTER LE STREET, the North East
Type
Open tender

In plain English

North East Autism Society is looking for an IT and cyber security company to manage their computer systems, data protection, and technical support across 54 offices serving about 1,300 staff. This is a two-stage process: first you answer a quick questionnaire, then shortlisted companies get invited to submit a full bid.

What the buyer wants

• Provide IT helpdesk support for about 1,300 users • Manage Microsoft 365 (email, cloud storage, etc.) and backups • Monitor for cyber security threats and manage security updates • Support Azure cloud systems and handle backup/disaster recovery • Run security vulnerability checks and manage firewalls • Provide strategic IT advice to the charity

Likely requirements

Our reading of the notice. Always check the tender documents.

This contract will disqualify most small one-person IT businesses: you must have a physical office in the North East, proven experience managing IT for charities, proven experience with organisations larger than 1,000 staff, and the financial stability and certifications to handle 54 sites across 1,300 users. This is enterprise-level managed IT work, not small-office support.

How to bid

This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.

How to write a tender response

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