Lone Worker Safety and Protection

Buyer
Procurement for Housing
Value
£20,000,000
Closes
27 November 2026
Where
Birchwood, the North West
Type
Sets up a framework (suppliers apply to join)

In plain English

Procurement for Housing, a buying group for social landlords across England, Wales and Northern Ireland, is setting up a framework (a pre-approved list of suppliers) for lone worker protection. This covers personal alarm devices and phone apps that alert a monitoring centre if staff working alone are in danger or injured, plus the monitoring service itself. Housing organisations can then buy from the approved suppliers without running their own tender.

What the buyer wants

• Supply lone worker devices and apps, including GPS location, man-down (fall detection) features, smart watches and SIM cards • Run or provide access to a 24/7 alarm receiving centre, accredited to BS 8484:2016 or BS EN 50518:2019, with trained responders who assess and act on alarms • Offer 30-day device trials (up to 10 devices), portal access, and full implementation support including delivery, set-up and a dedicated contact for members across the UK

Likely requirements

Our reading of the notice. Always check the tender documents.

The requirement for a BS 8484 or BS EN 50518 accredited alarm receiving centre with a 120-minute business continuity commitment, plus the ability to serve 900+ members nationally, would rule out most small businesses unless they partner with an established monitoring provider.

How to bid

This is a framework: the buyer picks a set of suppliers now and awards work to them over several years. If you are not on it when it is awarded, you usually cannot win work from it until it is re-tendered, so this is the window to bid.

How framework contracts work

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