Let’s Talk Money – Debt & Housing Support Service

Buyer
Caerphilly County Borough Council
Value
£1,060,000
Closes
30 October 2026
Where
Hengoed, Wales
Type
Open tender

In plain English

Caerphilly County Borough Council is looking for an organisation to run a debt and housing support service for vulnerable people aged 16+. The service helps people manage debt, avoid homelessness, keep their tenancies, and improve their financial stability through hands-on, practical support delivered by a single lead worker.

What the buyer wants

• Deliver practical, debt-led housing support to individuals and families experiencing financial instability and housing risk • Provide financial capability, budgeting support, debt management, income maximisation, and benefit entitlement checks • Work with vulnerable and complex clients using a single lead worker model, offering supported actions where clients cannot act independently • Accept referrals through the Housing Support Gateway and work with people who are homeless, in temporary accommodation, sofa surfing, or have complex needs

Likely requirements

Our reading of the notice. Always check the tender documents.

This is a specialist social support contract requiring significant experience in debt advice, housing support, and complex casework: most traditional tradespeople or general small businesses without a track record in social care, homelessness services, or financial inclusion will not be competitive.

How to bid

This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.

How to write a tender response

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