L26057- T- YH Customer Journey and Conversion Rate Optimisation Services

Buyer
London Luton Airport Operations Limited
Value
Not published
Closes
17 November 2026
Where
Luton, the East of England
Type
Open tender

In plain English

London Luton Airport is seeking a supplier to run its customer journey and conversion rate optimisation work as a fully managed service. The work covers planning and developing campaigns, launching them, and reviewing performance data to improve results over time.

What the buyer wants

• Develop campaign ideas and build the campaigns, including integrating designs • Run quality assurance checks and launch campaigns • Review analytics to find insights and make further improvements to customer journeys and conversion rates (the list of tasks is not limited to these)

Requirements

What could rule a small business out (our reading of the notice, written with AI): The notice sets out no explicit eligibility criteria, but because it asks for a fully managed service covering the whole cycle from ideas to analytics, it would most likely favour an established agency with the capacity to deliver all of it, which could rule out sole traders or very small firms.

Always check the tender documents.

How to bid

This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.

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How to write a tender response

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