Integrated Advocacy Service

Buyer
Newcastle City Council
Value
£833,230
Closes
7 December 2026
Where
Newcastle Upon Tyne, the North East
Type
Open tender

In plain English

Newcastle City Council wants a provider to run an Integrated Advocacy Service, which means supporting people who are entitled to advocacy under care, mental capacity and mental health law, and people making NHS complaints. The contract runs for two years, with an estimated value of £833,230 in total, and the council wants the service to be able to adapt as future demand for advocacy becomes clearer.

What the buyer wants

• Provide statutory advocacy for eligible individuals under the Care Act 2014, Mental Capacity Act 2005, Mental Health Act 1983 and Health and Social Care Act 2012 • Provide NHS Complaints Advocacy alongside the statutory advocacy as one integrated service • Deliver the service over two years, with the flexibility to respond to changes in demand for Relevant Person's Representative and other Mental Capacity Act advocacy, and to changes to the Mental Health Bill

Requirements

What could rule a small business out: The notice sets out no explicit eligibility criteria, but delivering statutory advocacy across several named Acts within an integrated service of this value is likely to require an established provider with proven experience in this area, which may rule out smaller businesses without that track record.

Always check the tender documents.

How to bid

This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.

Where to apply

The notice doesn't name a website for bids. Ask the buyer how to apply, using the contact on the official notice.

Questions about this tender? Email the buyer at corporate.procurement.team@newcastle.gov.uk.

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