GLA Third Party Resident Support
- Buyer
- Greater London Authority (GLA)
- Value
- £1,672,428
- Closes
- 29 October 2026
- Where
- London, London
- Type
- Open tender
In plain English
The Greater London Authority is hiring support services to help vulnerable and digitally excluded residents participate in a home energy efficiency retrofit programme across London. The contract involves engaging residents, providing casework support, helping with programme navigation, and reporting on progress. The work is split into four geographical areas covering all London boroughs.
What the buyer wants
• Conduct resident engagement and outreach activities to encourage participation in the Warm Homes Local Grant Programme • Provide tailored casework and support to vulnerable, digitally excluded and harder-to-reach residents • Assist residents through assessment, installation and completion stages of retrofit work, and signpost to other services where needed • Monitor and report on programme performance, resident engagement and attrition rates
Lots
- Area 1
- Area 2
- Area 3
- Area 4
Likely requirements
Our reading of the notice. Always check the tender documents.
This contract requires significant experience in resident support or casework delivery, established systems for tracking vulnerable clients, and likely substantial staffing to cover multiple London boroughs simultaneously: most one-person or micro-sized trades will struggle to bid competitively.
How to bid
This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.
How to write a tender response
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