Flexible Benefits Platform Solution (including Brokering Service) and Employee Recognition Platform Solution

Buyer
NATIONAL ENERGY SYSTEM OPERATOR LIMITED
Value
£32,008,465
Closes
1 December 2026
Where
Wokingham
Type
Open tender

In plain English

The National Energy System Operator is looking for companies to run its staff benefits and employee recognition programmes for about 2,500 colleagues. The work covers a flexible benefits website where staff choose perks such as voluntary benefits, plus a platform for recognising staff, both provided as managed online services.

What the buyer wants

• Provide, host, set up and manage a secure, mobile-friendly flexible benefits platform, including brokerage and market engagement with benefit providers. • Run the day-to-day service, including employee communications, campaigns, helpdesk support, benefit administration and reporting. • Provide an employee recognition platform and related services (Lot 2), either alongside or separately from the benefits platform.

Lots

Requirements

What could rule a small business out: The estimated value of £32 million and the requirement for a fully managed, end-to-end platform with hosting, brokerage and helpdesk support for a national workforce would likely rule out most small businesses, although the notice does not state specific financial or insurance thresholds.

Always check the tender documents.

How to bid

This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.

Where to apply

The notice doesn't name a website for bids. Ask the buyer how to apply, using the contact on the official notice.

Questions about this tender? Email the buyer at nesoprocurement@neso.energy.

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