Engagement, Customer Feedback and Co-production Support for Adult Social Care
This tender closed on 21 October 2026.
- Buyer
- City of York Council
- Value
- £75,000
- Closed
- 21 October 2026
- Where
- York, Yorkshire and the Humber
- Type
- Open tender
In plain English
City of York Council's Adult Social Care team needs a specialist provider to help them improve how they listen to and involve service users. The work involves gathering feedback from people with lived experience of social care and designing better ways to engage and involve them in decisions.
What the buyer wants
• Work with service users and staff to understand the current state of engagement and feedback processes • Co-design new, more effective approaches to participation and engagement with people who use adult social care • Support the implementation of improved feedback and co-production methods
Requirements
What could rule a small business out: This contract requires specialist expertise in social care engagement and co-production: a general tradesperson or small builder with no experience in this sector will not be competitive, and most of the council's decision will rest on whether you understand adult social care, CQC requirements, and participatory design methods.
Always check the tender documents.
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