Enforcement Agency Debt Collection Services in relation to Parking Penalties
- Buyer
- Cumberland Council
- Value
- £300,000
- Closes
- 7 December 2026
- Where
- Carlisle, the North West
- Type
- Open tender
In plain English
Cumberland Council wants to appoint two debt collection firms, called enforcement agencies, to recover unpaid parking penalty charge notices and other sundry debts owed to the council. The contracts would start on 1 February 2027 for two years, with options to extend for up to two further 12-month periods, and the estimated maximum combined value is £300,000. The council does not guarantee any volume of work, and suppliers are paid through the right to collect the debts.
What the buyer wants
• Recover unpaid parking penalty charge notices and other council debts, following all relevant legislation, the CIVEA Code of Practice and Enforcement Conduct Board standards. • Engage with debtors, identify and support vulnerable individuals, process payments and manage each case. • Provide management reporting and performance monitoring throughout the contract.
Requirements
What could rule a small business out: The notice sets no explicit financial or certification thresholds, but the work must be carried out to the CIVEA Code of Practice and Enforcement Conduct Board standards, and suppliers are paid only through the right to collect with no guaranteed volume, so a small business would need to meet those standards and accept the risk of low returns.
Always check the tender documents.
How to bid
This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.
Where to apply
Bids go through The Chest. Make a free account there, then search for this tender's title.
Questions about this tender? Email the buyer at procurement.enabling@cumbria.gov.uk.
How to write a tender response
More open tenders from Cumberland Council
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- Children's Direct Payment Support Service, Cumberland Council, £263,867, closes 25 November 2026
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