DN817670 Parcel Locker Services on Hackney Estates

Buyer
London Borough of Hackney
Value
£80,000,000
Closes
2 December 2026
Where
Hackney, London
Type
Open tender

In plain English

Hackney Council wants one company to set up and run automated parcel lockers on selected housing estates across the borough, with the option to add other council sites later. The contract is a concession, meaning the supplier carries the cost and runs the service, and the estimated value is £80,000,000.

What the buyer wants

• Site surveys, deployment planning, and design, supply and installation of the locker infrastructure, including power and connectivity. • Obtaining or supporting any permissions and consents needed, including planning where applicable. • Day-to-day operation, customer support, incident management, maintenance, repair and replacement, plus performance monitoring and reporting. • Removing equipment and reinstating sites at the end of the contract, with social value and community benefits.

Requirements

What could rule a small business out (our reading of the notice, written with AI): The single-supplier appointment, the £80,000,000 estimated value and the requirement to deliver the full service end to end across the borough, from surveys and planning through to operation and site reinstatement, would most likely rule out small businesses.

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How to bid

This is an open tender: any eligible business can respond directly to the buyer by the deadline, with no framework membership needed.

Where to apply

Bids go through ProContract. Make a free account there, then search for this tender's title.

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Questions about this tender? Email the buyer at procurement.admin@hakcney.gov.uk.

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