Contracts for Innovation Cymru - Reducing Missed Appointments and Improving Access to Planned Care

This tender closed on 20 October 2026.

Buyer
Betsi Cadwaladr University Health Board
Value
£200,000
Closed
20 October 2026
Where
Bangor, Wales
Type
Open tender

In plain English

A Welsh NHS health board wants innovative solutions to reduce the 64,000 missed hospital appointments they see each year. They're open to ideas from any sector: technology, services, or new ways of working that help patients overcome barriers to attending appointments, like transport problems, poor communication, or digital exclusion.

What the buyer wants

• Propose an innovative approach that reduces missed appointments and improves access to planned care • Address one or more barriers such as appointment communication, travel accessibility, digital tools, behavioural support, or service redesign • Demonstrate how your solution works for diverse populations with different needs and circumstances

Requirements

What could rule a small business out: This is an innovation challenge, not a traditional supply contract: you must submit a proposal for a new solution or service idea, not a quotation for existing products, and you will likely need to demonstrate research, pilot testing, or evidence of concept before contract award.

Always check the tender documents.

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